Amazon has faced scrutiny from government officials, labor groups and workers over high injury rates for the past several years. From 2017 to 2021, Amazon’s warehouse injury rates were significantly higher than injury rates of warehouse workers overall. Amazon workers have reported several issues after sustaining injuries on the job, from being forced back to work to being denied workers’ compensation and struggling to obtain proper medical care.
In 2021, Amazon warehouses had an injury rate of 7.7 injuries per 100 workers, compared with 4.0 injuries for every 100 workers at all other warehouses. Amazon’s serious injury rate was 6.8 per 100 workers, compared with 3.3 for every 100 workers at all other warehouses. Recent Osha citations also include recordkeeping violations at six warehouses, with Amazon failing to properly record worker injuries and illnesses.