www.washingtonpost.com/technology/2023/05/25/service-workers-job-burnout/
More than 111.5 million people work in the service industry, representing nearly 72 percent of non-farm employees as of April, according to data from the U.S. Bureau of Labor Statistics released this month. That includes workers in trade, transportation and utilities as well as those in education, health and hospitality. While some service workers have made progress, there is still a lot employers and policymakers need to do to improve prospects for these workers, said Elise Gould, senior economist at the Economic Policy Institute, a think tank that advocates for low- and middle-income workers.
